Privacy Policy
The purpose of this privacy policy is to inform you about how WirldWideWitness (hereinafter “we”, “us”, “our”) collects, uses, protects and shares your personal data when you browse our website, https://wirldwidewitness.com (hereinafter “the Site”).
Data controller
The controller of personal data collected on the Site is:
WirldWideWitness
Head office: Quebec
Email address: acynyambauro@gmail.com
Data collected
We collect different categories of personal data when you use our Site:
Identification data : surname, first name, email address, telephone number, postal address (when creating an account or when making purchases).
Browsing data : information about your browsing (pages visited, duration of your visit, your IP address, your browser, etc.).
Transactional data : information relating to your purchases (products ordered, payment method, etc.).
Cookies : Information is collected via cookies to improve your experience on our site. You can manage your cookie preferences via your browser settings.
Purposes of processing
The personal data we collect is used for the following purposes:
Order and transaction management : order processing, shipping, payment management, etc.
Improving user experience : personalizing offers and services.
Customer service : responding to your requests for information, returns or complaints.
Sending commercial information : if you have consented, you will receive information about our products, special offers or events (newsletters).
Navigation analysis : understand the use of our site in order to improve its performance and functionality.
Legal basis for processing
We collect and process your personal data based on the following principles:
Contract performance : to process your orders and provide you with the requested services.
Consent : For the sending of newsletters and commercial offers, you have the option to give or withdraw your consent at any time.
Legitimate interest : to improve our services, manage the security of our site and our services.
Data retention period
Your personal data will be kept for the period necessary to achieve the purposes for which it was collected, and in accordance with applicable legal requirements. For example:
Data relating to your orders will be kept for 5 years after delivery for tax and accounting reasons.
Data relating to the management of your customer account will be kept for as long as you are active as a customer.
Data security
We implement appropriate security measures to protect your personal data from loss, alteration, disclosure, or unauthorized access. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. If you have any questions about the security of your personal data, please do not hesitate to contact us.
Data sharing
We do not sell, rent, or trade your personal data with third parties. However, your data may be shared with third-party service providers to process your orders (such as payment services, delivery, etc.). These providers are required to respect the confidentiality of your data and act only on our instructions.
Your rights
In accordance with current regulations, you have the following rights regarding your personal data:
Right of access : you can request a copy of the personal data we hold about you.
Right of rectification : you can request the correction of any inaccurate or incomplete information.
Right to erasure : you can request the erasure of your personal data under certain conditions.
Right to restriction of processing : you can request that the processing of your data be restricted in certain situations.
Right to data portability : you can request to receive your personal data in a structured and commonly used format.
Right to object : You can object at any time to the use of your personal data for direct marketing purposes.
Right to withdraw your consent : You can withdraw your consent for processing based on your consent, at any time.
To exercise these rights, you can contact us by email at acynyambauro@gmail.com or by mail at the following address: Montreal.
If you believe that your rights have not been respected, you can file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties) in France.
Cookies
The WirldWideWitness website uses cookies to improve the user experience. A cookie is a small text file that is placed on your device when you browse our website. You can accept or reject the use of cookies through your browser settings.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and the date of the update will be indicated at the top of this page. We encourage you to review this policy periodically to stay informed of any changes.
